An IT bungle left thousands of teachers in Norfolk being told they had not contributed to the teacher pension scheme for more than a year.聽 Staff in council-run schools received an automated email from the Teachers鈥 Pension Scheme (TPS), managed by the outsourcing company Capita, warning them they had not received information from their employer since March 2022. 鈥淲e鈥檝e assumed you鈥檝e left teaching,鈥 they were told. One teacher, who wished to remain anonymous, said it caused a 鈥済reat deal of upset and unnecessary worry鈥. Another said it was 鈥渃onfusing and terrifying鈥. Two days later, staff received an email from Norfolk County Council stating the email was wrong. A council spokesperson apologised for 鈥渁ny distress or concern this may have caused鈥 from the 鈥渁utomated鈥 message, but said 鈥渘o one will be disadvantaged鈥. It was 鈥渘ot advised鈥 TPS was sending the email out. The TPS introduced a 鈥渘ew method of reporting鈥, which alongside Norfolk鈥檚 switch to a new payroll system, presented 鈥渟everal challenges for us and local authority schools, therefore we moved back to the previous method of reporting鈥. Norfolk uses the finance and HR system MyOracle, which has been beset with problems. The Eastern Daily Press has, incorrectly or not at all. Schools Week also revealed how schools are still waiting for their budgets after Birmingham council, which last week effectively declared bankruptcy, splurged millions on the platform.聽 Norfolk confirmed all funds taken from employees for their pensions have 鈥渂een fully reconciled and paid over 鈥 each month since April 2022鈥. They are working with the TPS to 鈥渆nsure reporting of all members’ length of service operates smoothly in future and taking further action to avoid any risk of repeat.鈥 The Indian IT company Tata Consultancy Services will take over running the TPS from 2025.聽 Schools Week revealed in 2020 that teachers鈥 pensions could be tens of thousands of pounds short because of administrative failures.