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Internal exclusion: Reset or rejection?

Government does not collect national data on internal exclusion. But new figures reveal how often the controversial practice is used
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Secondary schools that use internal exclusion are isolating almost a fifth of their pupils from their classmates at least once each year, new data shows.

Department for Education guidance states that removal from the classroom 鈥 sometimes called internal exclusion or isolation 鈥 鈥渟hould be considered a serious sanction鈥 and used once all other behaviour strategies are attempted.

Despite the seriousness of the measure, the government does not collect national data on its use.

But , which owns management information system provider Arbor, has laid bare how often the measure is practised.

It comes as parents report that children with unmet special educational needs felt 鈥渋mprisoned鈥 after internal exclusion, while others said their child became selectively mute after feeling like the 鈥渞eject kid鈥.

But some sector leaders defended the practice as a 鈥渞eset strategy designed to reboot the student鈥檚 behaviour and attitudes鈥 and as a way to prevent suspensions or permanent exclusions.

One in five in isolation

Data from The Key Group revealed 18.4 per cent of 856,654 pupils were internally excluded at least once in the 762 secondary schools that recorded internal exclusion in 2024-25.

The proportion was similar to the previous two academic years 鈥 18.6 and 17.2 per cent. The data excludes schools that recorded no use of internal exclusion.

Haroon Chowdry
Haroon Chowdry

Haroon Chowdry, the chief executive of the Centre for Young Lives, said the research showed why better data and transparency on internal isolation was needed 鈥渁s well as other back-door forms of lost learning and exclusion鈥.

鈥淭he government should routinely collect this, both to shine a light on it and to ask why it is happening.鈥

The figures, extracted from Arbor in November, also show a further 2.16 per cent of 16,217 primary pupils were internally excluded across 443 schools, with 7.43 per cent of 6,782 special school pupils.

Nicola West Jones, the director of insights and external relations at The Key Group, said it was previously 鈥渋mpossible to obtain the data view鈥 needed to understand internal exclusion rates.

Nicola West-Jones
Nicola West Jones

鈥淪chools can make their own decisions about the extent to which they use internal exclusions.

鈥淪o to that end, it鈥檚 interesting to see that overall, over the past three years, there has been very little change in both the percentage of secondary pupils who have had at least one internal exclusion recorded in Arbor, as well as the rate. It will be interesting to see if this changes 鈥搃n either direction 鈥 over time.鈥

How schools approach internal exclusion

When Sam Strickland became principal of Duston School in Northamptonshire nine years ago, he found its isolation room in 鈥渢otal disarray鈥.

It had about 30 pupils, 鈥渕aking the member of staff who鈥檚 managing the room鈥檚 life a misery, graffiti everywhere鈥.

Instead of getting rid of internal exclusions, Strickland changed how they worked.

Now, disruptive pupils are removed from the classroom and placed one-to-one with a senior member of staff in their office. They complete their work, but also get pastoral support.

Sam Strickland
Sam Strickland

鈥淵ou are truly isolated, you are on your own with a member of staff,鈥 Strickland said.

鈥淭he flip side of that is that member of staff isn鈥檛 going to just ignore you, will support you if you need that help. But equally you can鈥檛 really mess around.鈥

At Beacon High School in north London, pupils are sent to a 鈥渞efocus room鈥.

Those who may have underlying issues affecting their behaviour are directed to the wellbeing centre within the room to receive pastoral support.

Pupils who persistently misbehave are placed on a 鈥減athways programme鈥, where the school identifies and provides support for particular issues that might be causing their behaviour.

Alan Streeter, the school鈥檚 head, said his system showed pupils, three quarters of whom are eligible for pupil premium, that 鈥渨e鈥檙e not just here to punish you, we鈥檙e here to understand what you need to be successful鈥.

Tom Bennett, the government鈥檚 behaviour and attendance ambassador, said internal exclusions should be 鈥渄escribed as a reset鈥.

鈥淚t鈥檚 a strategy designed to reboot the student鈥檚 behaviour and attitudes in a small group environment. It鈥檚 not a punishment, but a way of preventing or reducing actual suspensions and permanent exclusions.鈥

Bennett argued the practice was important to 鈥渄emonstrate to the rest of the school community that their safety and learning matters鈥.

鈥楿nimaginable consequences鈥

But many campaigners have warned against the impact of internal exclusions.

Ellie Costello, from parent support organisation Square Peg, said an internal exclusion can 鈥渟et a ball off in a child鈥檚 life that can have unimaginable consequences鈥 that 鈥渄isproportionately harms those facing the greatest challenges鈥.

A study by the University of Manchester found pupils with an education, health and care plan, eligible for free school meals, and from black, Asian and mixed heritage backgrounds were more likely to be sent to isolation.

Nikola Jones, from south Manchester, said her son鈥檚 time in one school鈥檚 isolation room after a playground incident 鈥渃aused six weeks of anguish鈥 and resulted in him becoming selectively mute.

鈥淗e kept calling himself the reject kid. His social workers said it retriggered all these feelings of rejection, shame and humiliation,鈥 Jones said.

Another parent from South Hampshire, who requested anonymity, described how his daughter with unmet SEND needs was sent to an isolation room on a weekly basis.

鈥淪he felt at times she was being imprisoned, for things she wasn鈥檛 able to control, and for reasons she didn鈥檛 feel were right and weren鈥檛 properly explained to her.鈥

Do some schools use it more than others?

The Key Group鈥檚 data found that out of 6,782 pupils at special schools using internal exclusions, 7.43 per cent were sent to isolation at least once.

Horizons Education Trust runs three special schools. Adam Dabin, its chief executive, said putting pupils with social, emotional and mental health or ADHD in isolation 鈥渋s probably [asking] everything they can鈥檛 do anyway鈥.

鈥淚f you then expect them to sit there and do that in silence, not move, have no support 鈥 how are we expecting them to succeed in there?鈥

At Orchards Academy in Kent, headteacher Hannah Carter introduced 鈥渕ovement breaks鈥 for disadvantaged pupils who would otherwise find themselves in isolation.

鈥淭o exclude them from the room may be perceived as a form of rejection鈥, Carter said.

Instead of being sent to an isolation room, pupils can access learning in another classroom teaching the same subject.

Carter said it had 鈥渂een working really well鈥 because 鈥渋t means they stay within the subject that they were learning and are following the same curriculum, but it鈥檚 a fresh start in a new classroom鈥.

Rates higher in trust schools, but data has caveats

The Key Group鈥檚 data also suggests schools run by multi-academy trusts are more likely to use internal exclusions as a behaviour management tool, compared to council-maintained secondaries.

In the 2024-25 academic year, there were 266.04 internal exclusions per 100 pupils in MAT-run secondaries, while LA-maintained secondaries had a rate of 153.02 per 100 pupils.

However, The Key Group said 鈥渁ny differences between MAT and LA schools could be explained by MAT-wide policies around recording internal exclusions on the MIS, for consistency of reporting, so we should be cautious about interpretation of these results鈥.

Bennett suggested MATs may be using internal exclusions more 鈥渂ecause they have understood that resets can be a useful device to reduce suspensions鈥.

Steve Rollett, the deputy chief executive of the Confederation of School Trusts, said it was difficult to draw conclusions from the data as internal exclusions 鈥渃an cover a lot of different practices鈥.

“Schools of all types use a range of techniques to address behaviour.鈥

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2 Comments

  1. Alex Thirkill

    Obviously organisations like Square peg are there to advocate for the students who struggle with mainstream education and you cannot fault them for fighting their corner.

    Who is advocating for the overwhelming majority of students who typically do the right thing, or at least try their best to.

    If isolation / internal exclusion / reflection / restore did not exist, what would be the impact on learning for all the students?

    The spotlight of empathy on a small number of individuals can leave the rest of us in the dark.

  2. Andrea Michelle Jackson

    I worked in a secondary school up until 2024,after 18yrs. I can categorically state that at the school I was employed by had at least 5 students a day, sometimes more in internal exclusion. I think this data should be mandatory for parents to be able to view. If the school didn’t have anything to hide, then,there should be no problem.

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